South Snohomish County
CHART Program
(Chronic-Utilizer Alternative Response Team)
As of October, 2021, The Extra Step began managing the South Snohomish County CHART Program
* CHART is a team of criminal justice, emergency response, hospital, and social service agencies who collaborate in an effort to reduce the impact of chronic utilizers on these systems.
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Current CHART Social Service Team Members:
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Verdant Health Commission*
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Lynnwood Police Department*
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Mountlake Terrace Police Department*
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Edmonds Police Department*
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South County Fire & Rescue*
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Swedish Edmonds Hospital*
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Adult Protection Services
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Bridgeways
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City of Edmonds Human Services
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Community Health Center
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Compass Health
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Consistent Care
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Department of Social & Health Services
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Evergreen Recovery Centers
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Homage Senior Services
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Ideal Options
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LEAD Bureau
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Lynnwood Municipal Court
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Northpoint Recovery
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Sea Mar Lynnwood
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Snohomish County Human Services
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United Healthcare
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YWCA of Snohomish
* Leadership/Identification team​
* GOAL: To identify multi-visit clients of the Emergency Department and crisis systems so that intensive case management/care coordination services can be provided in order to determine the right intervention with the right person (agency) at the right time and the right location, to decrease system utilization and decrease associated costs.
CHART Social Services team meetings are held quarterly via Zoom at this time.
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For more information about how to join our social service team or for any questions, please contact: Chart@theextrastepwa.com
